Shipping policy

Shipping Policy — Lummi Brazil

Where we ship

We currently ship to all 50 U.S. states, including Alaska, Hawaii and U.S. territories where carrier service is available.

Processing time

Orders are processed within [PROCESSING_DAYS] business days (Monday through Friday, excluding U.S. holidays). Orders placed on weekends or holidays are processed on the next business day.

Delivery time

Standard delivery takes [SHIPPING_DAYS] business days after your order ships. Delivery times are estimates and can vary during peak seasons or due to carrier delays.

Shipping costs

[FREE_SHIPPING_RULE] Shipping options and costs are shown at checkout before you pay.

Tracking

As soon as your order ships, you'll get an email with your tracking number. Tracking may take up to 24 hours to update after the label is created.

Address accuracy

Please double-check your shipping address at checkout. We can't be responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us for this reason, we'll be glad to reship it once a new shipping fee is paid.

Lost or damaged packages

If your tracking shows "delivered" but you can't find your package, please check with neighbors and your local carrier first, then contact us within 7 days. If a package arrives damaged, send us photos of the box and product within 7 days of delivery and we'll take care of it.